Domestic Orders
Cancellation Policy:
1. In case there is an order cancellation, please do so before it is dispatched (within 1 hour of order placing). After one hour the order gets processed hence it will incur packing charges. Product charges alone will be refunded.
2. Once the Product is ready for dispatch, there is no refund applicable.
Return Policy:
1. If you have received the product in a bad condition or if the packaging is tampered with, please refuse the package. Mail us at info@akkaretty.com, akkaretty@gmail.com mentioning your Order ID. The replacement will be issued to you with no additional cost.
2. Once we have received the products a quality check would be done by our team. If your return is approved, we will initiate a refund to your Credit card, Debit Card, Net Banking or Bank Accounts (NEFT) be made in the same form that the payment is received within 10 working days from the date of cancellation of order and that will be notified via email.
3. The amount refunded to you would be only for the products not the shipping charges
4. If you have to cancel an order, please do so before your order is shipped, we will refund the Product amount.
5. We unfortunately do not have an exchange policy or refund policy for international customers.